Shipping policy

At Karo Metaal, we are committed to delivering your order safely and on time.

Order Processing Orders are processed and dispatched within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time We currently ship to addresses in Austria only.

Standard delivery typically takes 5–8 days after dispatch, depending on your location. Delivery times may vary due to holidays, weather conditions, carrier delays, or incorrect address information.

Shipping Charges Any applicable shipping charges will be shown at checkout before you complete your purchase.

Order Tracking Once your order has shipped, you will receive tracking information when available so you can monitor your delivery.

Delivery Please ensure that your shipping address is accurate and complete. Karo Metaal is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Delayed or Lost Shipments If your order is delayed or has not arrived within the expected timeframe, please contact us at support@karometaal.com with your order number. We will work with the shipping carrier to help resolve the issue.

Company Information 
Trade name: Karo Metaal
Phone number: +43 7662 3201
Email: support@karometaal.com
Physical address: Gahberggasse 9, 4861 Schörfling am Attersee, Austria